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TP3 > Documentation and Reference Services > Formatting Solutions

FS Pro 4.2 Technical Support

TP3 provides technical support to clients who have purchased FS Pro licences from us.
 

Supported
operating systems

FS Pro 4.2 is supported on the following operating systems (32-bit and 64-bit):

  • Windows XP
  • Windows Vista
  • Windows 7

Supported
Word versions

FS Pro 4.2 is supported on the following Word versions:

  • Word 2003
  • Word 2007
  • Word 2010 (32- and 64-bit)

Asking a good
support question

Before contacting technical support, please check the tutorials and FAQs on this website to see if your question is already answered there.

When you ask a support question, please include the following information:

  • Your operating system and Word version
  • Your version of FS Pro
  • Your license key (when you have an installation issue)
  • A detailed description of the issue: which steps do you perform to produce the issue?
  • A screenshot of the error
  • (optionally) the document that produces the error

How to contact technical support

You can either: