FS Pro 4.2 Frequently Asked Questions
Our FAQs are updated regularly. Please check them for the latest information on FS Pro.
Installation |
Do I have to uninstall my old FS Pro before I install FS Pro 4.2?
- If you were using FS Pro 4.1 or 4.0: No, you should not uninstall it. The new installer in FS Pro 4.2 will install FS Pro 4.2 and remove FS Pro 4.1 or 4.0 automatically. Any custom settings, such as font sets or custom tables, will be copied to FS Pro 4.2
- If you were using FS Pro 3.x or older: Yes, any version older than FS Pro 4.0 should be removed/uninstalled before FS Pro 4.2 is installed.
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Activation |
Where can I find my installation ID for manual activation?
While in the Activation screen, click the link that says Import Activation Certificate and it shows you the installation ID.
I do not have an internet connection. How do I activate my copy of FS Pro?
Check the Tutorials page to learn how to manually activate your copy of FS Pro.
Read more Activation FAQs. |
License keys |
I purchased FS Pro, but cannot find my license key. Where can I find it?
You can find your license key(s) in the email that was sent to you from TP3.
Do I need a new license key when I want to re-install FS Pro or Windows?
No, you do not: the license key remains active on your system, not only if you uninstall and then reinstall FS Pro, but also if you reinstall your Operating System.
We have users with multiple partitions on their PCs, will the licensing support these users?
Yes, we support many different "standard" partition configurations without any problem: we support any drive arrangement that Microsoft itself supports, as long as the computer has a fixed, internal drive and is not booting from something exotic like a copy of the operating system on a network file server or an external USB drive. |
Compatibility |
On which operating systems does FS Pro 4.x work?
FS Pro 4.0, 4.1 and 4.2 work on Windows XP, Windows Vista and Windows 7.
On which Word versions does FS Pro 4.x work?
- FS Pro 4.0 is compliant with Word 2003 and Word 2007.
- FS Pro 4.1 is compliant with Word 2003, 2007 and 2010 (32-bit).
- FS Pro 4.2 is compliant with Word 2003, 2007 and 2010 (32-bit and 64-bit).
Does FS Pro work on Mac?
No, FS Pro is currently only supported on Windows computers.
Can I install FS Pro on a server?
By default you cannot install FS Pro on a server. Installing FS Pro on a server requires a server license. Please contact us for information on server installation and licenses. |
Languages |
In how many languages is FS Pro 4.2 available?
FS Pro supports the following languages:
- Danish
- Dutch
- English (US)
- English (UK)
- English (Australia)
- French (France)
- French (Canada)
- French (Swiss)
- German
- German (Swiss)
- Italian
- Norwegian
- Spanish
- Swedish
"Supported languages" implies that:
- the user interface is available in those languages, and
- predefined components (such as table headers or Continued text) are already translated in those languages.
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Moving
licenses |
If I move to another job, can I take my license key and FS Pro with me?
A license to use FS Pro belongs to the purchaser (the person or organization who paid for it). If your company paid for the license then they own it and it is their decision if you can take it with your or not. To purchase a new license to use at your new company, please contact us.
How can I move my FS Pro license from one computer to another?
First you have to de-activate your license key on your old computer, then you can activate FS Pro on your new computer using the same license key. You can find the appropriate procedures and tutorials to do this on the Tutorials pages. |
Attaching
FS Pro |
When I create a document in FS Pro using Word 2007 or Word 2010, and try to open it on a computer that only has Word 2003, FS Pro is not attached. How can I resolve this?
When you open an FS Pro document that was last edited in a diffent version of Word, the toolbar is not attached. The reason this happens is because the main interface for FS Pro is different between Word 2003 on the one hand, and Word 2007 and Word 2010 on the other. This is due to design differences in the versions of Word and is not related to FS Pro.
To resolve this, click the Attach FS Pro to document button on the FS QuickStart toolbar each time you switch versions of Word. |