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TP3 > Documentation and Reference Services > Information Mapping®

 


Information Mapping®



Information Mapping® is a research based writing methodology for analysing, organising and presenting information. It focuses on how readers read and process information.

TP3 is the sole Australian provider of Information Mapping® training and teaches the methodology in a series of hands-on workshops.

TP3 uses Information Mapping® for its information solutions, including:

  • User and reference guides
  • Policy and procedure manuals
  • Web content
  • Sales and business proposals
  • Letters, emails and memos
  • Reports
  • Online reference and online help

Information Mapping® helps you create clear, concise and usable information to:

  • Increase operating efficiency
  • Improve customer service
  • Comply with regulatory requirements

International research has found the following results after using the Information Mapping® methodology:

  • 75% shortened document revision time
  • 70% decrease in questions to supervisors
  • 54% decrease in error rates
  • 25% improvement in compliance
  • 10-50% decrease in training time

See the Information Mapping® demonstration.