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Access 2007 Introduction

This course introduces new and existing users of Microsoft Access to the skills and knowledge needed to create databases. You will learn how to create a new database. You will also learn how to enter and edit data in the database‚  modify the database structure and produce reports and query results from the data.

Access 2010 Introduction

This course introduces new and existing users of Microsoft Access to the skills and knowledge needed to create databases. You will learn how to create a new database. You will also learn how to enter and edit data in the database,  modify the database structure and produce reports and query results from the data.

Access 2013 Introduction

This course introduces new and existing users of Microsoft Access to the skills and knowledge needed to create databases. You will learn how to create a new database. You will also learn how to enter and edit data in the database,  modify the database structure and produce reports and query results from the data.

Access 2016 Introduction

This course introduces new and existing users of Microsoft Access to the skills and knowledge needed to create databases. You will learn how to create a new database. You will also learn how to enter and edit data in the database,  modify the database structure and produce reports and query results from the data.

Acrobat Introduction

This course introduces new and existing users of Adobe Acrobat to the skills and knowledge needed to create and modify Portable Document Format (PDF) files. You will learn how to view, create and modify PDF files You will also learn how to make your PDF files more accessible to your audience by adding navigation elements and security. 

Business Writing

The ability to express yourself clearly in writing is one of the most important skills in business. We’ll introduce you to tried and tested structured writing techniques that will help you plan and write effective emails and short business documents that get the results you need. If you’re struggling to write with clarity and influence, then this program is ideal for you.

Communications – Making Connections

Effective communication is pivotal to building and maintaining lasting working relationships. This course will provide you with techniques to communicate effectively with others, make the most of your interactions and achieve your desired outcomes. By connecting with others, you can ensure that your message is heard, understood and responded to.

Customer Service – Reaching for Remarkable

A provider of excellent customer service uses skills and behaviours to listen to, identify and act upon the wants, needs and emotions of their customers. This course is about exploring those customer-focused behaviours to move beyond delivering just good customer service to delivering remarkable customer service. Being remarkable will delight your customers, secure their loyalty and grow your business.

Excel - Analysing Data with Data Tools

Learn how to turn raw data into useful business information to help you make more informed decisions. This virtual training course will focus on learning how to use the right database and list management tools in Excel to analyse large sets of business data quickly and efficiently. The course is suitable for Excel versions  2010, 2013 and 2016.

Excel - Automation with Macros

Learn to record, run and edit Macros to automate routine Excel tasks using the Macro Recorder and Visual Basic for Applications (VBA) programming code. The course is suitable for Excel versions  2010, 2013 and 2016.

Excel - Creating and Using Simple Formulas

Learn how to write and edit simple formulas in Excel to calculate results. You will write formulas that add totals and calculate averages as well as learning how to use built-in formulas called Functions. The course is suitable for Excel versions  2010, 2013 and 2016.

Excel - Creating Excel Dashboards

Learn how to create a dashboard in Excel to help you keep a visual track of important performance measures and  targets in your spreadsheet models. The course is suitable for Excel versions  2010, 2013 and 2016.

Excel - Finding and Preventing Formula Errors

Learn how to find and fix common errors in spreadsheets and how to create models that have built-in error prevention mechanisms to help maintain data integrity. The course is suitable for Excel versions 2010, 2013 and 2016.

Excel - Formulas and Functions - IF Formulas

Learn how to write and edit IF formulas to return results based on variable conditions in your spreadsheet data. The course is suitable for Excel versions 2010, 2013 and 2016.

Excel - Formulas and Functions - LOOKUP Formulas

Learn how to create and edit LOOKUP formulas to extract data from Excel lists and tables based on variable conditions and criteria. The course is suitable for Excel versions 2010, 2013 and 2016.

Excel - Modelling Scenarios, Problem Solving and Forecasting

Learn how to model spreadsheet data and use Goal Seek, Scenario Manager and Solver to quickly solve common spreadsheet problems and make better decisions. The course is suitable for Excel versions 2010, 2013 and 2016.

Excel - Pivot Tables

Learn how to create and edit Pivot Tables and Pivot Charts to quickly analyse large data sets and make better business decisions. The course is suitable for Excel versions 2010, 2013 and 2016.

Excel 2007 Advanced

This course will help experienced users of Excel master complex formulas and learn about best practice in designing  secure‚ robust and user friendly spreadsheet solutions. You will learn  how to write complex formulas, use advanced analysis tools and record macros to automate routine tasks.

Excel 2007 Intermediate

This course will help experienced users of Excel  understand and get the most out of Excel formulas‚ charts and Pivot Tables.  You will learn techniques to help you effectively analyse data, make better decisions and produce insightful reports.

Excel 2007 Introduction

This course introduces new and existing users of Microsoft Excel to spreadsheets and how they are commonly used in business. You will learn to create‚ edit, format and print a simple spreadsheet. You will also learn to create basic calculation formulas to help analyse business performance, make better business decisions and  report on results.

Excel 2010 Advanced

This course will help experienced users of Excel master complex formulas and learn about best practice in designing  secure, robust and user friendly spreadsheet solutions. You will learn  how to write complex formulas, use advanced analysis tools and record macros to automate routine tasks.

Excel 2010 Intermediate

This course will help experienced users of Excel  understand and get the most out of Excel formulas, charts and Pivot Tables.  You will learn techniques to help you effectively analyse data, make better decisions and produce insightful reports.

Excel 2010 Introduction

This course introduces new and existing users of Microsoft Excel to spreadsheets and how they are commonly used in business. You will learn to create, edit, format and print a simple spreadsheet. You will also learn to create basic calculation formulas to help analyse business performance, make better business decisions and  report on results.

Excel 2013 Advanced

This course will help experienced users of Excel master complex formulas and learn about best practice in designing  secure, robust and user friendly spreadsheet solutions. You will learn  how to write complex formulas, use advanced analysis tools and record macros to automate routine tasks.

Excel 2013 Intermediate

This course will help experienced users of Excel  understand and get the most out of Excel formulas, charts and Pivot Tables.  You will learn techniques to help you effectively analyse data, make better decisions and produce insightful reports.

Excel 2013 Introduction

This course introduces new and existing users of Microsoft Excel to spreadsheets and how they are commonly used in business. You will learn to create, edit, format and print a simple spreadsheet. You will also learn to create basic calculation formulas to help analyse business performance, make better business decisions and  report on results. 

Excel 2016 Advanced

This course will help experienced users of Excel master complex formulas and learn about best practice in designing  secure, robust and user friendly spreadsheet solutions. You will learn  how to write complex formulas, use advanced analysis tools and record macros to automate routine tasks.

Excel 2016 Intermediate

This course will help experienced users of Excel  understand and get the most out of Excel formulas, charts and Pivot Tables.  You will learn techniques to help you effectively analyse data, make better decisions and produce insightful reports.

Excel 2016 Introduction

This course introduces new and existing users of Microsoft Excel to spreadsheets and how they are commonly used in business. You will learn to create, edit, format and print a simple spreadsheet. You will also learn to create basic calculation formulas to help analyse business performance, make better business decisions and  report on results. 

Excel VBA Advanced

You will learn complex programming methods and practices and write code using the VBA Editor. You will learn how to write String Functions, code macros to handle errors, interact with Charts and other Microsoft Applications and how to create complex user forms to capture input data. 

Excel VBA Introduction

This course will help experienced users of Excel to  create and edit macros using  Visual Basic for Applications (VBA) programming . Macros can be used to automate and speed up routine Excel tasks like reports and print jobs as well as more complex tasks like cleaning up imported data. You will also learn about good programming practices and how to write, edit and debug /fix VBA programs using the Visual Basic Editor. 

Finance for Non-Finance Managers

This course gives you the tools you need to understand commonly used accounting jargon, financial statements and reports. You'll discover the benefits of the budgeting process and learn how to look beyond standard financial figures to determine the key performance drivers that give you control over profitability and enhance your strategic planning and decision making.

Growing Your Resilience

We all face challenges and experience difficulties - but why do some people deal with them better than others? We’ll explore a range of simple and practical strategies that help you bounce back from hardship and disappointment. Our course will focus on developing your mindset, increasing your emotional intelligence and learning to be more optimistic. We’ll teach you skills that will build your level of resilience and allow you to stay calm and be more productive when facing personal and professional difficulties.

Illustrator Introduction

This course introduces new and existing users of Adobe Illustrator to the skills and knowledge needed to design and create digital drawings and illustrations for web sites or printed material. You will learn how to create professional artwork using  colour, shapes and layers effectively.  

InDesign Introduction

This course introduces new and existing users of Adobe InDesign to the skills and knowledge needed to work confidently with text, graphics, colour and layout. You will learn how to design and create professional publications. 

Influencing Skills

Do you want to challenge perceptions, influence a team, or find new ways to motivate others? We’ll provide you with practical techniques to have conversations that convince and persuade while building strong relationships and establishing your credibility. We’ll help you leverage your natural influencing style and teach you how to have more influential interactions with clients and colleagues. Our course will set you on the path of becoming a master influencer capable of creating constructive outcomes in any situation, benefiting both yourself and your team.

Introduction to PCs and Windows 10 using Office 2013/2016

This course is for anyone who is new to personal computers and needs to learn the basic skills to use a computer to perform common workplace tasks. You will learn to use Microsoft Windows to  start applications, create simple  Microsoft Word business documents and save and organise files in folders on your computer. 

Leadership Essentials

The transition into a leadership position is both exciting and daunting. We’ll help you understand the core concepts behind quality leadership and teach you how to navigate the many challenges of being a new leader. We’ll focus on practical skills that you can easily implement back in the workplace so you can make an immediate impact on your team and their performance. We aim to help you close the gap between being a team contributor and a manager, building your confidence and ability to be an effective team leader.

Leadership Managing People

As a manager, you are expected to demonstrate vision, drive progress and routinely achieve outcomes within your team and across the organisation. We’ll provide you with the practical skills and techniques to be a superior business leader and people manager, arming you with strategies for effective planning, communication and performance coaching. We’ll take you on a personal journey, discovering your authentic leadership style and harnessing strengths that will allow you to mobilise a team and achieve ongoing leadership success.

Office 365 for Business

This course will introduce new or existing users of Microsoft Office 365 for Business to the latest versions of Microsoft's cloud based  applications including Word, Excel, PowerPoint, Outlook, OneNote, Skype, OneDrive and SharePoint.

OneNote 2013 Introduction

This course will introduce new and existing users of  OneNote to digital notebooks. You will learn how to increase your productivity by using OneNote to capture, organise and share information. 

OneNote 2016 Introduction

This course will introduce new and existing users of  OneNote to digital notebooks. You will learn how to increase your productivity by using OneNote to capture, organise and share information. 

Outlook 2010 Introduction

This course will introduce new and existing users of Outlook to the skills and knowledge needed to communicate with email, schedule and keep track of appointments and meetings in the calendar and manage time and tasks.

Outlook 2013 Introduction

This course will introduce new and existing users of Outlook to the skills and knowledge needed to communicate with email, schedule and keep track of appointments and meetings in the calendar and manage time and tasks.

Outlook 2016 Introduction

This course will introduce new and existing users of Outlook to the skills and knowledge needed to communicate with email, schedule and keep track of appointments and meetings in the calendar and manage time and tasks.

Photoshop Introduction

This course introduces new and existing users of Adobe Photoshop to the skills and knowledge needed to work with digital images. You will learn how to modify and apply various effects to photographic images, make colour corrections and retouch photos and layer images and text for artistic and professional publications. 

PowerPoint - Slide Transitions and Animation Effects

Learn how to animate bullet points and other shapes in your slide presentations and how to use transitions to create more dynamic and effective presentations. The course is suitable for versions 2010, 2013 and 2016.

PowerPoint 2007 Advanced

This course is for experienced users of Microsoft PowerPoint who want to learn how to create high quality slide decks and company templates. You will learn how to use and modify themes and dynamic elements including  transitions‚ animations, images and media files. You will also learn how to modify slide masters and create customised templates.

PowerPoint 2007 Introduction

This course will introduce new and existing users of  Microsoft PowerPoint  to the skills and knowledge needed to create dynamic and engaging presentations and slide decks. You will learn many valuable time saving tips and tricks for creating presentations and about elements that make a brilliant presentation. 

PowerPoint 2010 Advanced

This course is for experienced users of Microsoft PowerPoint who want to learn how to create high quality slide decks and company templates. You will learn how to use and modify themes and dynamic elements including  transitions, animations, images and media files. You will also learn how to modify slide masters and create customised templates.

PowerPoint 2010 Introduction

This course will introduce new and existing users of  Microsoft PowerPoint  to the skills and knowledge needed to create dynamic and engaging presentations and slide decks. You will learn many valuable time saving tips and tricks for creating presentations and about elements that make a brilliant presentation. 

PowerPoint 2013 Advanced

This course is for experienced users of Microsoft PowerPoint who want to learn how to create high quality slide decks and company templates. You will learn how to use and modify themes and dynamic elements including  transitions, animations, images and media files. You will also learn how to modify slide masters and create customised templates.

PowerPoint 2013 Introduction

This course will introduce new and existing users of  Microsoft PowerPoint  to the skills and knowledge needed to create dynamic and engaging presentations and slide decks. You will learn many valuable time saving tips and tricks for creating presentations and about elements that make a brilliant presentation. 

PowerPoint 2016 Advanced

This course is for experienced users of Microsoft PowerPoint who want to learn how to create high quality slide decks and company templates. You will learn how to use and modify themes and dynamic elements including  transitions, animations, images and media files. You will also learn how to modify slide masters and create customised templates.

PowerPoint 2016 Introduction

This course will introduce new and existing users of  Microsoft PowerPoint  to the skills and knowledge needed to create dynamic and engaging presentations and slide decks. You will learn many valuable time saving tips and tricks for creating presentations and about elements that make a brilliant presentation. 

Presentation Skills

Would you like to be more confident and engaging when presenting in public? In this course, we’ll help you create simple and engaging presentations and teach you to deliver with confidence and clarity. A key element is a before and after video comparison which allows you to see yourself as a presenter and identify where you can improve. During this process we’ll offer you plenty of tips and constructive feedback, building your confidence at every step. If your goal is to become a memorable presenter this course is ideal for you.

Project 2007 Introduction

This course will introduce new and existing users of Microsoft Project to the essential skills needed to set up projects and track tasks‚ resources and costs. You will also learn how to track and report on the progress of a project and how to display data in tables and charts and amend and fine-tune the project data when changes occur.

Project 2010 Advanced

This course is for experienced users of MS Project who want to learn how to manage complex projects. You will learn how to combine projects, share resources among projects, export project data and work with reports. You will also learn how to share information more effectively and how to work with multiple projects. 

Project 2010 Introduction

This course will introduce new and existing users of Microsoft Project to the essential skills needed to set up projects and track tasks, resources and costs. You will also learn how to track and report on the progress of a project and how to display data in tables and charts and amend and fine-tune the project data when changes occur.

Project 2013 Advanced

This course is for experienced users of MS Project who want to learn how to manage complex projects. You will learn how to combine projects, share resources among projects, export project data and work with reports. You will also learn how to share information more effectively and how to work with multiple projects. 

Project 2013 Introduction

This course will introduce new and existing users of Microsoft Project to the essential skills needed to set up projects and track tasks, resources and costs. You will also learn how to track and report on the progress of a project and how to display data in tables and charts and amend and fine-tune the project data when changes occur.

Project 2016 Advanced

This course is for experienced users of MS Project who want to learn how to manage complex projects. You will learn how to combine projects, share resources among projects, export project data and work with reports. You will also learn how to share information more effectively and how to work with multiple projects. 

Project 2016 Introduction

This course will introduce new and existing users of Microsoft Project to the essential skills needed to set up projects and track tasks, resources and costs. You will also learn how to track and report on the progress of a project and how to display data in tables and charts and amend and fine-tune the project data when changes occur.

Project Management

Have you ever found yourself responsible for delivering a project and being unsure of where to start? This highly practical course will provide you with the tools to give you confidence managing any type of project. Based on world renowned project management concepts and principles, we’ll teach you about the project life cycle including how to fully scope a project and produce a quality project plan. You’ll learn how to avoid implementation pitfalls and understand how to successfully close a project. You’ll leave our course with a clear understanding of how to be an effective and reliable project manager.

SharePoint 2013 Intermediate - Site Owners

This course is for people who will create, manage and own team sites in SharePoint. You will learn how to create a team site, how to share the site with others, how to collaborate on team work with others on the site and how to manage security on the site.

SharePoint 2013 Introduction

This course will introduce new and existing users of SharePoint to the skills and knowledge needed to view and contribute content to SharePoint sites and communicate in a collaborative environment. 

SharePoint 2016 Intermediate - Site Owners

This course is for people who will create, manage and own team sites in SharePoint. You will learn how to create a team site, how to share the site with others, how to collaborate on team work with others on the site and how to manage security on the site.

SharePoint 2016 Introduction

This course will introduce new and existing users of SharePoint to the skills and knowledge needed to view and contribute content to SharePoint sites and communicate in a collaborative environment. 

Surviving & Thriving Through Change

Change is inevitable and unavoidable in our lives. This seminar examines the role of change in our personal and professional lives. We explore why people resist change and discuss the typical process we go through when change occurs. You will leave the session more comfortable with the changes that impact you, armed with tips and techniques to survive and thrive during times of change.

Time Management

Do you feel your life is out of balance or continually time pressured? Having too much to do in too little time is one of the most common causes of stress. In this course we’ll help you reclaim your time so that you get the most out of your work and personal life. We’ll also help you take a fresh look at your goals and teach new habits that lead you to a life of achievement and satisfaction. At the end of our course you’ll enjoy the benefits of using your time more productively and put in practice new skills that allow you to regain control.

Visio 2010 Introduction

This course will introduce new and existing users of Microsoft Visio to the skills and knowledge needed to create business diagrams such as organisation charts, workflow diagrams and floor plans. You will learn how to use the many tools, stencils and templates in Visio to create and modify drawings, text and shapes.

Visio 2013 Introduction

This course will introduce new and existing users of Microsoft Visio to the skills and knowledge needed to create business diagrams such as organisation charts, workflow diagrams and floor plans. You will learn how to use the many tools, stencils and templates in Visio to create and modify drawings, text and shapes.

Visio 2016 Introduction

This course will introduce new and existing users of Microsoft Visio to the skills and knowledge needed to create business diagrams such as organisation charts, workflow diagrams and floor plans. You will learn how to use the many tools, stencils and templates in Visio to create and modify drawings, text and shapes.

Word - Styles and Tables of Content

Learn how to create and use Styles to format headings and paragraph layouts consistently and quickly. You will also use Styles to generate a Table of Contents for a long document. The course is suitable for Word versions 2010, 2013 and 2016.

Word 2007 Advanced

This course is for experienced Microsoft Word users who need to know how to use the more advanced features of Word. You will learn how to automate processes with macros‚ create custom templates, collaborate on documents and track changes, use fields and electronic forms and create a table of contents for a long document.

Word 2007 Intermediate

This course is for experienced users of Microsoft Word who need to create longer‚ more complex documents. You will learn advanced techniques for laying out and presenting information using  columns,  tables, styles, section breaks, headers and footers,  AutoText and Building Blocks. You will also learn how to perform a mail merge and how to work with pictures and SmartArt.

Word 2007 Introduction

This course will introduce new and existing users of Microsoft Word to the skills and knowledge needed to create common business documents including letters‚ memos and reports. You will also be introduced to Word's proofing tools for spelling and grammar as well as the  automatic proofing and formatting tools such as the AutoCorrect and AutoFormat.

Word 2010 Advanced

This course is for experienced Microsoft Word users who need to know how to use the more advanced features of Word. You will learn how to automate processes with macros, create custom templates, collaborate on documents and track changes, use fields and electronic forms and create a table of contents for a long document.

Word 2010 Intermediate

This course is for experienced users of Microsoft Word who need to create longer, more complex documents. You will learn advanced techniques for laying out and presenting information using  columns,  tables, styles, section breaks, headers and footers,  AutoText and Building Blocks. You will also learn how to perform a mail merge and how to work with pictures and SmartArt.

Word 2010 Introduction

This course will introduce new and existing users of Microsoft Word to the skills and knowledge needed to create common business documents including letters, memos and reports. You will also be introduced to Word's proofing tools for spelling and grammar as well as the  automatic proofing and formatting tools such as the AutoCorrect and AutoFormat.

Word 2013 Advanced

This course is for experienced Microsoft Word users who need to know how to use the more advanced features of Word. You will learn how to automate processes with macros, create custom templates, collaborate on documents and track changes, use fields and electronic forms and create a table of contents for a long document.

Word 2013 Intermediate

This course is for experienced users of Microsoft Word who need to create longer, more complex documents. You will learn advanced techniques for laying out and presenting information using columns, tables, styles, section breaks, headers and footers, AutoText and Building Blocks. You will also learn how to perform a mail merge and how to work with pictures and SmartArt.

Word 2013 Introduction

This course will introduce new and existing users of Microsoft Word to the skills and knowledge needed to create common business documents including letters, memos and reports. You will also be introduced to Word's proofing tools for spelling and grammar as well as the  automatic proofing and formatting tools such as the AutoCorrect and AutoFormat.

Word 2016 Advanced

This course is for experienced Microsoft Word users who need to know how to use the more advanced features of Word. You will learn how to automate processes with macros, create custom templates, collaborate on documents and track changes, use fields and electronic forms and create a table of contents for a long document.

Word 2016 Intermediate

This course is for experienced users of Microsoft Word who need to create longer, more complex documents. You will learn advanced techniques for laying out and presenting information using  columns,  tables, styles, section breaks, headers and footers,  AutoText and Building Blocks. You will also learn how to perform a mail merge and how to work with pictures and SmartArt.

Word 2016 Introduction

This course will introduce new and existing users of Microsoft Word to the skills and knowledge needed to create common business documents including letters, memos and reports. You will also be introduced to Word's proofing tools for spelling and grammar as well as the  automatic proofing and formatting tools such as the AutoCorrect and AutoFormat.

Certificate IV in Leadership and Management

Certificate IV in Leadership and Management is a course designed for team leaders, supervisors and coordinators wanting to develop their supervisory and leadership skills. TP3’s qualification courses focus on both acquiring knowledge and skills, and applying them at work. This course best fits people with strong technical skills working in some type of leadership or management role who have the responsibility for the performance of others. This course is delivered to students in a classroom environment and some units can also be delivered in the virtual classroom, both which are facilitated live by a skilled trainer who specialises in Leadership and Management. Students who take this course will complete and submit assessments for each unit of course content listed below. This is a nationally recognised qualification with the Australian Qualification Framework.

Certificate IV in Training and Assessment

Certificate IV in Training and Assessment TAE40110 is the nationally recognised foundation qualification for Trainers and Assessors. It incorporates the 3 key elements of training: design, delivery and assessment. It incorporates adult learning methodologies, theories,groups discussions and practical hands-on activities. This enhanced qualification lifts standards in training and assessment and provides training that is more relevant to workplace learning and assessment.
This is a nationally recognised qualification with the Australian Qualification Framework.

Diploma of Leadership and Management

Diploma of Leadership and Management is designed for individuals who have considerable experience in their respective industries or vocational areas and combine an informed perspective of work requirements with their managerial approaches. Individuals may have roles in any industry or an organisational setting. This course requires a sound theoretical knowledge base and managerial competencies to plan, carry out and evaluate your own work and the work of a team. This course is delivered to students face to face and also in the virtual classroom, both which are facilitated live by a skilled trainer who specialises in Leadership and Management. Students who take this course will complete and submit assessments for each unit of course content listed below. This is a nationally recognised qualification.