Certificate IV in Leadership and Management is a course designed for team leaders, supervisors and coordinators wanting to develop their supervisory and leadership skills. TP3’s qualification courses focus on both acquiring knowledge and skills, and applying them at work. This course best fits people with strong technical skills working in some type of leadership or management role who have the responsibility for the performance of others. This course is delivered to students face to face and also in the virtual classroom, both which are facilitated live by a skilled trainer who specialises in Leadership and Management. Students who take this course will complete and submit assessments for each unit of course content listed below. This is a nationally recognised qualification.
- Develop interpersonal and communication skills
- Lead a proactive and productive team
- Effectively manage projects, and
- Broaden your knowledge of business skills and practices.
BSBLDR401 Communicate effectively as a workplace leader (classroom)
Understand the context, and choose the best methods of communication to suit the audience you are addressing.
BSBMGT401 Show leadership in the workplace (virtual)
Learn how to model high standards of conduct to reflect your organisation’s standards and values.
BSBLDR402 Lead effective workplace relationships (classroom)
Use leadership to promote team cohesion. You will develop the skills to mentor, coach and develop your team.
BSBLDR403 Lead team effectiveness (classroom)
Develop the skills and knowledge to plan and supervise the performance of your team to create team cohesion.
BSBCUS403 Implement customer service standards (virtual)
Learn how to contribute to quality customer service standards within your team and organisation.
TAEDEL404A Mentor in the workplace (virtual)
Establish a professional mentoring relationship by identifying the need for mentoring, developing a plan and then facilitating and monitoring the mentor relationship.
BSBPMG522 Undertake projectwork (classroom)
Develop the skills and knowledge to undertake a project and understand how to finalise the project by reviewing lessons learned for application to future projects.
BSBFIM501 Manage budgets & financial plans (virtual)
Learn how to carry out financial management approaches by supporting team members whose role involves aspects of financial operations. Learn how to monitor and control finances and review effectiveness of financial management processes.
BSBCMM401 Make a presentation (classroom)
Learn how to prepare, deliver and review a presentation to a target audience.
BSBWOR404 Develop work priorities (virtual)
Learn skills to monitor and obtain feedback on your own work performance and access learning opportunities for professional development.
BSBMGT402 Implement operational plan (classroom)
Develop the skills and knowledge required to monitor and adjust operational performance, plan and acquire resources and provide reports on performance as necessary.
BSBMGT403 Implement continuous improvement (virtual)
Implement your organisation’s continuous improvement strategy by using systems and processes to actively encourage your team to participate in the process.