Diploma of Leadership and Management is designed for individuals who have considerable experience in their respective industries or vocational areas and combine an informed perspective of work requirements with their managerial approaches. Individuals may have roles in any industry or an organisational setting. This course requires a sound theoretical knowledge base and managerial competencies to plan, carry out and evaluate your own work and the work of a team. This course is delivered to students face to face and also in the virtual classroom, both which are facilitated live by a skilled trainer who specialises in Leadership and Management. Students who take this course will complete and submit assessments for each unit of course content listed below. This is a nationally recognised qualification.
- Enhance skills in planning, executing and evaluating improvements to operations and projects
- Develop and monitor sound budgets and financial plans and,
- Effectively manage team members’ performance.
BSBLDR503 Communicate with influence (classroom)
Learn how to present and negotiate persuasively. Lead and participate in meetings and make presentations to customers, clients and others.
BSBADM502 Manage meetings (virtual)
Learn how to manage a range of meetings including overseeing the meeting preparation process, chair meetings, organise the minutes and report meeting outcomes.
BSBCUS501 Manage quality customer service (virtual)
Develop strategies to manage organisational systems that ensure products and services are delivered and maintained to standards agreed by your organisation.
BSBLDR502 Lead and manage effective workplace relationships, BSBWOR502 Lead and manage team effectiveness (classroom)
Establish and manage processes and procedures to support workplace relationships and to build a positive culture with in your work team.
BSBLDR501 Develop and use emotional intelligence (virtual)
Increase self-awareness, self-management, social awareness and relationship management in the context of the workplace.
BSBPMG522 Undertake project work (classroom)
Learn skills to undertake a project or part of a project, by developing a project plan, and administering and monitoring the project as well as identifying lessons learned.
BSBFIM501 Manage budgets & financial plans (virtual)
Learn how to carry out financial management approaches by supporting team members whose role involves aspects of financial operations. Learn how to monitor and control finances and review effectiveness of financial management processes.
BSBMGT502 Manage people performance (classroom)
Develop the skills to manage the performance of staff who report to you directly by performing regular coaching and feedback to provide the basis for performance management.
BSBWOR501 Manage personal work priorities and professional development (virtual)
Create systems and processes to organise information and prioritise tasks.
BSBMGT516 Facilitate continuous improvement (virtual)
Develop the skills to lead and manage continuous improvement systems and processes to monitor and adjust performance strategies, and to manage opportunities for further development.
BSBMGT517 Manage operational plan (classroom)
Develop and monitor implementation of your operational plan to provide efficient and effective workplace practices within your organisation’s productivity and profitability.