This course is for people wanting to become familiar with the different pieces of hardware and software used in offices today, in particular Microsoft Office. Creating basic letters, reports and documents, emailing clients and colleagues and searching the Web will no longer be skills out of your reach.
Identify different areas of the keyboard
Use basic mouse techniques
Open, close, maximise and minimise windows
Create, save and print a Word document
Navigate and manage files and folders
Search for information online
Read, reply to and send emails
Send and open emails with attachments
Hardware and Software
Broad hardware and software overview
Opening and saving files
The Keyboard and the Mouse
Cursor movement keys
The numeric pad
The function keys
Starting the Computer and the Windows Environment
Working with Windows
The Start button and Start menu
Starting and closing applications
Managing Files Using Windows Explorer
What is Windows Explorer?
Navigating in Explorer
Opening files from Explorer
Changing the folder(s) views
Surfing the Web with Internet Explorer
What is the Internet?
Finding Web pages and sites
The Domain naming system
Viewing Web sites
The Standard Buttons toolbar
Internet Quick Searches
Key word searches
Searching using the Explorer bar
Searching the Web
Sending Emails with Outlook
What is Microsoft Outlook?
Rules when using electronic mail
Starting Microsoft Outlook
Components of Outlook
Creating and replying to messages
Opening and attaching files
Annex A: Introduction to Word
Starting and navigating in Word
Creating and editing documents
Annex B: Introduction to Excel
Excel spreadsheet structure
Formulas and AutoSum
Creating a simple chart
Sorting and filtering lists
<p>This course is for anyone who is new to office desktop computer applications and needs to become familiar with the different pieces of hardware and software used in offices today. The course focuses on learning to use Windows and Microsoft Office.</p>
This introductory course provides the basic skills, understanding and confidence needed to operate computer hardware and software in most office environments.
Preparing to learn
Get the most out of your course by preparing before you attend. TP3 provide pre-course materials that enable you to reflect on and align your learning outcomes with the course content.
After the course
TP3's online Learning Resources contains additional tools and resources to help you consolidate and continue your learning. For more details, click here.
TP3 provides a range of consulting services to better meet your business needs, including closed courses for your organisation, customised course material relevant to your industry and requirements, individual or group coaching and blended learning solutions.