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This introductory course is for those interested in learning how to use Outlook to communicate with colleagues and clients. You will collaborate with others using email, use the calendar to schedule appointments and events, as well as learning how to create tasks for yourself.

Course Price (inc GST where applicable): 
Sydney, Melbourne
1 day


You'll Learn how to: 
  • Become familiar with the Outlook screen
  • Create and respond to e-mail messages
  • Organise and manage e-mail messages
  • Prioritise Tasks
  • Use Calendar to schedule appointments
  • Use Notes for quick reminders
Course Content: 

Introduction to Outlook 2007

Event Control and Increased Productivity
The Productivity Equation
What is Microsoft Outlook?
Components of the Outlook window
Introducing the tools in Outlook
Help in Outlook

Creating and Responding to Messages

Increasing team communication
Creating, reading and replying a mail message
Forwarding mail to others
Saving an unsent mail message
Tracking messages
Importance levels
Using voting buttons
Delivery options
Previewing mail using AutoPreview
Flagging mail messages
Attaching files to mail messages
Recalling and replacing mail
Replying to mail when out of the office

Organising Messages

Maintaining control over mail items
Creating new folders to organise your mailbox
Deleting, printing and sorting mail messages
Sorting mail items
Searching for mail messages

Using Contacts

Introduction to contacts
Creating a new Personal Distribution List
Creating a new contact from an existing contact
Categorising contacts
Viewing contact information using Views
E-mailing a contact
Accessing a contact’s Web page
Creating meeting requests

Using the Calendar

Introduction to the Calendar
Types of activities in the Calendar
Scheduling and editing appointments
Deleting appointments and events
Using different views in the Calendar
Displaying multiple time zones
Using the Task Pad in the Calendar

Using Tasks

Prioritising daily tasks
Creating new tasks
Marking a task as complete
Editing and deleting tasks
Categorising your tasks
Views in the Task List

Using Notes

Quick reminders
Creating, opening and editing a notes
Forwarding a Note
Customising Notes
Including Notes in an appointment

Annex A: Using the Journal

Tracking Daily Events and Activities

Annex B: Managing the Mailbox

Determining Your Mailbox (or Personal Folder) Size
Viewing Emails Grouped by Size
Clean Up Your Mailbox and Keep Its Size Down
Personal Folders

This Course Suits: 

<p>This course will suit you if you are new to Outlook and need to learn to use email the Calendar, Contacts and Tasks.</p>


This course will enable you to manage your electronic mail, appointments, contacts and tasks.

The Learning Process: 
Preparing to learn

Get the most out of your course by preparing before you attend. TP3 provide pre-course materials that enable you to reflect on and align your learning outcomes with the course content.

After the course

TP3's online Learning Resources contains additional tools and resources to help you consolidate and continue your learning. For more details, click here.

Customising this course: 

TP3 can provide a range of consulting services to better meet your business needs, including closed courses for your organisation, customised course material relevant to your industry and requirements, individual or group coaching and blended learning solutions.

Booking Information: 
Call 1300 658 388 to book this course, or book and pay online below.
Course Dates: 

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