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This introductory course is for anyone who needs to use Microsoft Outlook 2016 to manage email, schedule appointments, and keep track of contact information.

Course Price (inc GST where applicable): 
Sydney, Melbourne
1 day


You'll Learn how to: 
  • Become familiar with the Outlook screen
  • Create and respond to email messages
  • Organise and manage email messages
  • Prioritise tasks
  • Use calendar to schedule appointments
  • Work with the people view and contacts
Course Content: 

Email concepts

How Email works
Email addresses
Email etiquette

Outlook 2016 basics

Common Outlook 2016 screen elements
Using the ribbon and ribbon key tips
Accessing the backstage view
Using the quick access toolbar
Outlook components

Sending Email

Composing an Email message
Creating a new message
Adding an attachment to a message
Adding importance and requesting receipts
Creating an autoSignature
Sending a blind copy

Receiving Email

Opening an Outlook data file
Reading messages
Understanding conversation view
Replying to a message
Forwarding messages
Finding related messages
Ignoring conversations
Marking messages s unread

Working with attachments

Inserting a file attachment
Attaching other Outlook items
Previewing attachments
Saving a message attachment
Opening a message attachment

Flagging messages

Flagging messages
Sending a message with a flag
Removing a flag

Junk Email

Spamming and junk Email
Understanding junk Email options
Marking messages as junk mail
Marking messages as safe
Managing the senders lists
Importing a blocked senders list
Exporting a blocked senders list
Deleting junk Email

Working with the calendar

Changing the calendar arrangement
Displaying specific dates
Navigating within a calendar
Changing the current view
Creating a second time zone
Creating a new calendar
Sharing calendars
Working with multiple calendars


Understanding the people view
Viewing your contacts
Creating a new contact
Deleting an unwanted contact
Recovering a deleted contact
Printing contact details


Creating simple tasks
Changing task views
Sorting tasks
Deleting tasks
Printing a task list


This Course Suits: 

This is an entry level course and will suit anyone who is new to Outlook 2016.


There are no prerequisites for this course.

The Learning Process: 
Preparing to learn

Get the most out of your course by preparing before you attend. TP3 provide pre-course materials that enable you to reflect on and align your learning outcomes with the course content.

After the course

TP3's online Learning Resources contains additional tools and resources to help you consolidate and continue your learning. For more details, click here.

Customising this course: 

TP3 can provide a range of consulting services to better meet your business needs, including closed courses for your organisation, customised course material relevant to your industry and requirements, individual or group coaching and blended learning solutions.

Booking Information: 
Call 1300 658 388 to book this course, or book and pay online below.
Course Dates: 

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