Book Online: Login | Register

1300 658 388

Search form



Being productive is a blend of good time management practices and using technology to support your day-to-day activities. This course helps you take control through setting priorities, recognising obstacles and handling interruptions. Use Microsoft Outlook 2007 or 2010 more effectively to manage your email and calendar, organise your mailbox and keep tasks on track. Courses run in Sydney and Melbourne.

Course Price (inc GST where applicable): 
Sydney, Melbourne
1 day
You'll Learn how to: 
  • Identify what prevents you from managing time and email effectively
  • Manage your email communication
  • Identify the difference between urgent and important activities
  • Create folders and rules to automate the filing of messages
  • Prioritise work using the ABC system
  • Plan your week using Outlook calendar tools
  • Identify key techniques for handling interruptions and saying "no"
  • Prioritise and track your to-do list by creating and categorising tasks
Course Content: 


Setting the context
Learning outcomes
Personal objectives

Where Does the Time Go?

Don't be a slave to your email
What runs your life?
Time bandits
Time for a log

Managing Emails

Do you declare 'email bankruptcy'?
You and your inbox
Using voting buttons to track responses
Using email delivery options
Sorting email messages

Prioritising the Important

Getting more from Outlook
The power of the important
The time management matrix

The Scheduling Tool - Outlook Calendar

Big picture planning
Planning your week
Using Outlook calendar as your planner
Using colour to categorise activities
Sharing calendars
Turning emails into appointments
Scheduling meetings using calendar

The Recording Tool - Outlook Tasks

Prioritising tasks
Using Outlook tasks for your to-do list
Creating and categorising tasks
Managing large tasks
Organising your time

Taming Your Inbox

Controlling the size of your inbox
Cleaning up your mailbox
Manually cleaning your mailbox

Handling Interruptions Effectively

Managing interruptions
Saying 'no' graciously

In Action

Creating an action plan to implement new skills

The Learning Process: 
Preparing to learn

Get the most out of your course by preparing before you attend the workshop. Access and read your online Starter Kit, complete the activities and document your desired outcomes for the workshop. To get started, click here.

During the course

Our Professional Development courses are practical, interactive and fun. Well-known, proven theories are translated into easy-to-understand concepts and techniques by experienced training consultants. You’ll return to work understanding what you can do to enhance your performance.

After the course

Your Embedding Kit will assist you to apply the techniques at work, ensuring you get the most from your learning experience. For more details, click here.

Customising this course: 

TP3 can provide a range of consulting services to better meet your business needs. These include: closed courses for your organisation; customised course material relevant to your industry and requirements; individual or group coaching; and digital and blended learning solutions.

Booking Information: 
Call 1300 658 388 to book this course, or book and pay online below.
Course Dates: 

Twitter icon
Facebook icon
Google icon
LinkedIn icon
e-mail icon