Many of us regularly experience problems, challenges or stressful situations. But why do some people appear to handle those situations better than others? Are they naturally more resilient or have they learnt how to deal with stress calmly and bounce back more quickly? However they do it, dealing with stressful situations is a skill that can be learnt and practised. In this course you'll analyse your level of natural resilience and discover tools and strategies for improving your ability to deal with everyday challenges calmly and positively. Courses run in Sydney and Melbourne.
Assess your resilience
Identify resilient behaviours within yourself and colleagues
Recognise your Emotional Intelligence (EI)
Use tools and strategies to develop your resilience
Use resilience strategies in challenging situations
Develop an action plan to demonstrate resilience
Setting the context
How Resilient Am I?
My levels of resilience
My resilience style
What is resilience?
Benefits of resilience
Characteristics of resilient people and organisations
What Contributes to Stress?
What is stress?
Internal and external stressors
Exploring your sources of stress
Resilient Characteristics and Behaviours
Behaving with resilience
The Resilient Workplace
What is a resilient workplace?
Promoting a resilient workplace
Initiatives and actions
Developing and Growing Resilience
Key strategies to develop and grow resilience
Emotional Intelligence and Resilience
What is Emotional Intelligence (EI)?
Positive and negative emotions
Strategies and tools
Anchoring resourceful states
Techniques for gaining perspectives
The impact of reactions
Identifying automatic reactions
Intention versus impact
How we respond to criticism
Using the REACT Model
The REACT model
How do you REACT?
Resilience Skills Practice
Resilience role plays
The Resilience Journal
The Resilience Framework
Individual action plans
Engagement and resilience
On or off the bus
Motivation for buy-in
Preparing to learn
Get the most out of your course by preparing before you attend the workshop. Access and read your online Starter Kit, complete the activities and document your desired outcomes for the workshop. To get started, click here.
During the course
Our Professional Development courses are practical, interactive and fun. Well-known, proven theories are translated into easy-to-understand concepts and techniques by experienced training consultants. You’ll return to work understanding what you can do to enhance your performance.
After the course
Your Embedding Kit will assist you to apply the techniques at work, ensuring you get the most from your learning experience. For more details, click here.
TP3 can provide a range of consulting services to better meet your business needs. These include: closed courses for your organisation; customised course material relevant to your industry and requirements; individual or group coaching; and digital and blended learning solutions.