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Many of us regularly experience problems, challenges or stressful situations. But why do some people appear to handle those situations better than others? Are they naturally more resilient or have they learnt how to deal with stress calmly and bounce back more quickly? However they do it, dealing with stressful situations is a skill that can be learnt and practised. In this course you'll analyse your level of natural resilience and discover tools and strategies for improving your ability to deal with everyday challenges calmly and positively. Courses run in Sydney and Melbourne.

Course Price (inc GST where applicable): 
Sydney, Melbourne
2 days
You'll Learn how to: 
  • Assess your resilience
  • Identify resilient behaviours within yourself and colleagues
  • Recognise your Emotional Intelligence (EI)
  • Use tools and strategies to develop your resilience
  • Use resilience strategies in challenging situations
  • Develop an action plan to demonstrate resilience
Course Content: 


Setting the context
Learning outcomes
Participant objectives

How Resilient Am I?

My levels of resilience
My resilience style

Defining Resilience

What is resilience?
Benefits of resilience
Characteristics of resilient people and organisations

What Contributes to Stress?

What is stress?
Internal and external stressors
Exploring your sources of stress

Resilient Characteristics and Behaviours

Resilience traits
Behaving with resilience

The Resilient Workplace

What is a resilient workplace?
Promoting a resilient workplace
Initiatives and actions

Developing and Growing Resilience

Key strategies to develop and grow resilience

Emotional Intelligence and Resilience

What is Emotional Intelligence (EI)?
Positive and negative emotions
Enhancing EI
EI competencies

Resilience Toolbox

Strategies and tools
Mindfulness strategies
Anchoring resourceful states
Techniques for gaining perspectives

Situational Strategies

The impact of reactions
Identifying automatic reactions
Intention versus impact

Communication Strategies

How we respond to criticism
Becoming 'Un-insultable'

Using the REACT Model

The REACT model
How do you REACT?

Resilience Skills Practice

Resilience role plays

The Resilience Journal

The Resilience Framework

Individual action plans
Engagement and resilience
On or off the bus
Motivation for buy-in
Fostering collaboration

The Learning Process: 
Preparing to learn

Get the most out of your course by preparing before you attend the workshop. Access and read your online Starter Kit, complete the activities and document your desired outcomes for the workshop. To get started, click here.

During the course

Our Professional Development courses are practical, interactive and fun. Well-known, proven theories are translated into easy-to-understand concepts and techniques by experienced training consultants. You’ll return to work understanding what you can do to enhance your performance.

After the course

Your Embedding Kit will assist you to apply the techniques at work, ensuring you get the most from your learning experience. For more details, click here.

Customising this course: 

TP3 can provide a range of consulting services to better meet your business needs. These include: closed courses for your organisation; customised course material relevant to your industry and requirements; individual or group coaching; and digital and blended learning solutions.

Booking Information: 
Call 1300 658 388 to book this course, or book and pay online below.
Course Dates: 

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