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Webinar - Using Plain Language to Meet the LLN Challenge

Using Plain Language to Meet the LLN Challenge

According to the Australian Bureau of Statistics, more than 45% of Australians aged over 15 have reading skills below the minimum required to meet the complex demands of everyday life and work. The Federal Government and many Australian organisations are working to improve the Language, Literacy and Numeracy (LLN) of Australia’s workforce to improve workers’ LLN skills and increase business productivity.

At the same time, the growing “plain language” movement seeks to accommodate the varied reading skills among your workforce and customers by simplifying complex language, reducing jargon and making information easier for people to find, understand and use – which also has a positive productivity impact.

Watch this 1-hour recorded session discussing the many benefits of addressing LLN and adopting a plain language approach.

Hear about:

  • Why building LLN skills is such a hot topic now
  • How addressing LLN and using plain language is both efficient and effective
  • How Information Mapping can help you apply plain language and cater to LLN needs.



Naomi Aitken

Training Delivery, Quality and Service Manager, TP3

With over 14 years in Learning & Development, Naomi has extensive experience and knowledge of vocational education with a passion for ensuring that all learner needs are accommodated in relevant, engaging learning experiences.


Vivienne Begg

Information Mapping Product Manager, TP3

Vivienne is an experienced trainer specialising in the Information Mapping writing method, which advocates using plain language. She has 20 years’ consulting experience, and will share her insights into what makes communications accessible and engaging.